Shipping & Returns
We want you to love what you buy. If for any reason you aren't satisfied with your purchase, have an issue with your order, or just have questions, we're here to help!
Items will generally ship via USPS Priority Mail. Tracking is included and you will receive an email confirmation with this number. If you need to make other shipping arrangements, please contact us before placing an order. Orders will be processed and shipped within 1-3 business days (excludes weekends and holidays) unless otherwise noted.
Once shipped, Green Sphinx is not responsible for damage or delivery delays due to inclement weather, address errors, or any other unforeseen shipping courier related delays.
If you would like to return your order, please contact us within 7 business days of delivery. We will gladly accept unopened, sealed product in the original packaging. We're unable to accept any open, unsealed product.
After contacting us, mail the item(s) to:
922 NW Circle Blvd, Suite 160
Corvallis, OR 97330
When you return your order, you're responsible for all shipping costs. We strongly suggest using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Once we receive your returned order, we'll refund your purchase. It may take several business days before the refund appears in your account.